Certified Data Centre Professional (CDCP) Practice Exam 2025 - Free CDCP Practice Questions and Study Guide

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What does a maintenance contract typically cover?

Standard operating procedures

Actions taken within a given response time

A maintenance contract typically covers actions taken within a given response time. This type of contract is designed to ensure that maintenance services are provided promptly when issues arise, defining specific response times for repairs or support requests. This can include various maintenance activities such as routine inspections, emergency repairs, and parts replacement. The emphasis on response time is crucial in maintaining system uptime and ensuring the operational integrity of data centre equipment.

While standard operating procedures, staff training, and insurance for system failures are important considerations in data centre management, they are generally not the primary focus of a maintenance contract. Standard operating procedures provide guidelines for operations but do not directly relate to the contractual obligations of maintenance. Staff training enhances skill sets but is often covered separately from maintenance contracts. Insurance for system failures can protect against financial loss, but it does not imply the provision of repair or maintenance services as stipulated in a maintenance agreement.

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Training for the staff

Insurance for system failures

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